Soft Skills

What are Soft Skills?

Soft skills relate to how you work. Soft skills include interpersonal (people) skills, communication skills, listening skills, time management, and empathy, among others.  Hiring managers typically look for job candidates with soft skills because they make someone more successful in the workplace. Someone can be excellent with technical, job-specific skills, but if they can't manage their time or work within a team, they may not be successful in the workplace.

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How Soft Skills Work

Soft skills are also important to the success of most employers. After all, nearly every job requires employees to engage with others in some way.  Another reason hiring managers and employers look for applicants with soft skills is that soft skills are transferable skills that can be used regardless of the person's job. This makes job candidates with soft skills very adaptable employees.

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Soft skills are particularly crucial in customer-based jobs. These employees are in direct contact with customers. It takes several soft skills to be able to listen to a customer and provide that customer with helpful and polite service.

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Soft skills are a combination of, amongst  others, people skills, social skills, communication skills, character or personality traits, attitudes, mindsets, and career attributes, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.

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The term 'soft skills' may be defined as 'desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude.'  Below, is a list of some of our courses that we offer. 

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Soft Skills Training

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