Outlook Level 2

Outlook Level 2 – Course Outline

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Target Audience

This course is designed for experienced Outlook users who need to customise their Outlook environment and use other advanced level tools to work more efficiently and effectively.

 

​Course Content

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​Unit 1 - Organising, Searching, and Managing Messages

• Group and Sort Messages

• Filter and Manage Messages

• Colour-Coding E-mails

• Search Outlook Items

 

Unit 2 - Managing Your Mailbox

• Use the Junk E-mail Filter to Manage Messages

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Unit 3 - Automating Message Management

• Use Automatic Replies

• Use the Rules Wizard to Organise Messages

• Create and Use Quick Steps

 

Unit 4 - Working with Calendar Settings

• Set Advanced Calendar Options

• Create and Manage Additional Calendars

• Manage Meeting Responses

 

Unit 5 - Managing Contacts

• Import and Export Contacts

• Use Electronic Business Cards

• Forward Contacts

• Colour-Coding Contacts

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Unit 6 - Managing Activities by Using Tasks

• Assign and Manage Tasks

• Track Assigned Tasks

 

Unit 7 - Sharing Workspaces with Others

• Delegate Access to Outlook Folders

• Share Your Calendar

• Share Your Contacts

 

Unit 8 - Managing Outlook Data Files

• Use Archiving to Manage Mailbox Size

• Back Up Outlook Items

 

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Course duration: three hours