Outlook Introduction

Outlook Introduction  – Course Outline

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About This Course

In this course, you will use Outlook to manage your e-mail communications, including composing, reading, and responding to e-mails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customise message response options; and organise your mail.

 

Target Audience

Delegates who have little or no familiarity with Microsoft Outlook.

 

At Course Completion

After completing this course, students will be able to:

 

• Familiarise themselves with the Outlook interface

• Compose e-mail messages by using Outlook

• Send and receive e-mail messages

• Organise email messages

• Manage their calendar and contacts using Outlook

• Work with tasks and notes

• Customise Outlook

 

Course Content

 

​Unit 1 - Getting Started

• Navigate the Outlook Interface

• Perform Basic Email Functions

• Use Outlook Help

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Unit 2 - Composing Messages

• Create an Email Message

• Check Spelling and Grammar

• Format Message Content

• Attach Files and Items

• Enhance an Email Message

• Manage Automatic Message Content

 

Unit 3 - Managing Your Messages

• Manage Messages Using Tags, Flags, and Commands

• Organise Messages Using Folders

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Unit 4 - Managing Your Calendar

• View the Calendar

• Manage Appointments

• Manage Meetings

• Print Your Calendar

 

Unit 5 - Managing Your Contacts

• Create and Update Contacts

• View and Organise Contacts

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Unit 6 - Working With Tasks and Notes

• Manage Tasks

• Manage Notes

• Navigate the Outlook Interface

• Perform Basic Email Functions

• Use Outlook Help

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Course duration: three hours