The latest version of Microsoft Office is 2019/O365 but the earlier formats - 2016, 2013 are 2010 - are still very much to be found in offices and homes throughout the UK and abroad.  Microsoft, however, has now ceased to provide support for Office 2007, 2003 and Windows XP.  The table below displays the icons that represent the different applications available in Microsoft Office.  Click on an icon to see more details, such as course outlines and main features.


For the everyday user, each version provides all of the basics for that particular Office application but you will see the new releases add a little more functionality to its predecessor.  All course outlines can be download as a PDF file; simply click on the appropriate logo to open up a new window, read about the course and download the outlines.

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Microsoft Outlook Level 1

Microsoft Outlook training throughout the UK, including Manchester, Leeds, Birmingham, York, Carlisle, Newcastle, Sheffield, Glasgow, Edinburgh, Aberdeen, Derby, Norwich, Portsmouth, Swansea, Cardiff, Chester.  For overseas training and contracts, please call to discuss your requirements.

Microsoft Outlook Level 1 – Course Outline

About This Course

In this course, you will use Outlook to manage your e-mail communications, including composing, reading, and responding to e-mails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customise message response options; and organise your mail.


Target Audience

Delegates who have little or no familiarity with Microsoft Outlook.


At Course Completion

After completing this course, students will be able to:


  • Familiarise themselves with the Outlook interface

  • Compose e-mail messages by using Outlook

  • Send and receive e-mail messages

  • Organise email messages

  • Manage their calendar and contacts using Outlook

  • Work with tasks and notes

  • Customise Outlook


Course Content


Unit 1 - Getting Started

  • Navigate the Outlook Interface

  • Perform Basic Email Functions

  • Use Outlook Help

Unit 2 - Composing Messages

  • Create an Email Message

  • Check Spelling and Grammar

  • Format Message Content

  • Attach Files and Items

  • Enhance an Email Message

  • Manage Automatic Message Content


Unit 3 - Reading and Responding to Messages

  • Customise Reading Options

  • Work with Attachments

  • Create a Signature

  • Manage Your Message Responses


Unit 4 - Managing Your Messages

  • Manage Messages Using Tags, Flags, and Commands

  • Organise Messages Using Folders


Unit 5 - Managing Your Calendar

  • View the Calendar

  • Manage Appointments

  • Manage Meetings

  • Print Your Calendar


Unit 6 - Managing Your Contacts

  • Create and Update Contacts

  • View and Organise Contacts


Unit 7 - Working With Tasks and Notes

  • Manage Tasks

  • Manage Notes



Course duration: one day

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Visio with text.jpg
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PowerPoint with text.jpg
OneNote with text.jpg
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Access with text.jpg
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